Business challenge
The project supports operational workflows that need clearer data handling, follow-up visibility, and structured digital access for users.
ClientPDAM Tirta Pandalungan Jember
IndustryWater Utility
Project typeWebsite
Project overview
Website for recording and processing customer water meter reading data
Solution
Simbio Website is the central platform that connects field data with the company's management system, enabling more efficient monitoring and decision-making.
Operational impact
The solution helps digitize processes, improve data traceability, and support more organized operational monitoring.
Implementation scope
Key features and delivery focus
Centralized Dashboard
Displays real-time customer water usage and meter data, providing an integrated view for monitoring and decision-making.
Automatic Billing & Reports
Generates billing information and analytical reports automatically, reducing manual errors and increasing efficiency.
Secure Data Management
Ensures data accuracy, transparency, and protection through secure access and reliable data storage.
Customer Support Integration
Provides tools for handling feedback, complaints, and communication between customers and the company.